It’s frequent today to find owners and operators of production facilities looking for ways to improve the performance of their plants and the quality of their products. As any plant manager would attest this is not easy to be done, and the clear majority of production facilities still have enormous potential for improvement when it comes to plant performance. The inability to access reliable and timely plant information and ad hoc approaches and knowledge that only exist in people’s heads all contribute to making this difficult. IES helps the operators to find the key steps needed to realize genuine performance improvement using wellknown methodologies.